Deflamo protects our customers and employees’ personal integrity and strives for a high level of protection in all processing of personal data.

Our Privacy policy

Treatment performed by Deflamo is in accordance with applicable data protection legislation. Within the EU / EEA, data protection regulation (GDPR) applies from May 2018.

Deflamo AB or the companies within the Deflamo Group, designated as a personally responsible person, are responsible in accordance with applicable data protection laws for the processing of your personal data as set out below.

What personal data can we collect from you?

Personal data refers to information that may, directly or indirectly, be linked to you as an individual. Examples of such information are name, address, e-mail address, phone number, social security number. Personal data processing refers to all actions taken with the personal data, such as collection, registration and storage.

Personal data may only be processed for specific and explicit purposes and not sold to third parties.

Deflamo processes personal information that you have provided us with the sole purpose of administering requests from you and any agreements, as well as providing information and services in connection with it. This may be, for example, interest notifications for services, pricing, or subscriptions to our newsletters that you order.

Your personal information may also be used for marketing and follow-ups as well as for our sales and product development in order to improve our products and services. If you do not want to get promotions and / or offers, please contact Deflamo.

Security for the protection of personal data

Deflamo ensures a high level of security for your personal data and has for this purpose taken appropriate technical and organizational security measures to protect your personal data from accidental or illegal destruction, loss or alteration or unauthorized access.

Customer relation database

Deflamo and any group companies have access to our joint corporate customer relation database. The purpose of this is to manage customer relations in the best possible way and to coordinate services and advice from the various companies in the Group.

The corporate customer relation database contains information about the customer, such as company name, address, customer contact information, and information about which group company is a customer and what services and products the business customer has an agreement with. For individuals, we save the contact information needed to deliver and invoice a purchased service.

Your data protection rights

You are entitled to request access to the personal data processed by you in accordance with applicable privacy laws;

  • to get incorrect personal information corrected,
    that Deflamo will stop processing or deleting your personal information,
  • to withdraw consent for certain treatment (where consent has been obtained), that the processing of your personal data is limited,
  • to exercise your right to data portability,
  • to object to the processing of personal data.

Please contact Deflamo in this case. In some cases, however, we can not accommodate a request for eg. deletion or restriction if we are required by law to save the data or to take advantage of our legal interests. We may request further information from you if it is required to ensure that you are and not someone else who tries to access or control your personal information. If you believe that your personal information is processed in violation of the applicable law, you may submit a complaint directly to us or to the your relevant authority.

cookies

Deflamo uses cookies to investigate how visitors use our site and identify recurring visitors. Cookies are small files sent from a website to the user’s (browser) browser, for example, to increase functionality or to follow the use of the site. It is possible to configure a browser to reject cookies stored on the hard drive. If you wish to do this consult the user instructions for the browser. Temporary so-called “session cookies” are only saved in the browser itself and deleted when the browser is turned off.

Further information about cookies can be found on the PTS website:

http://www.pts.se/sv/privat/internet/integritet/kakor-cookies/
Cookies Information: https://deflamo.com/cookies/

How long do we keep your information?

We delete your personal information when it is no longer necessary for the purposes for which it is stored or Deflamo needs to store the information to comply with statutory, other constitution, government regulations, decisions, requests or guidelines. For example, current information for billing and payment purposes, as part of the accounting documentation or in order to utilize our interests, we save data for up to 10 years after the creation of the data or as long as a necessary if a dispute is in progress.

We store personal information in accordance with applicable privacy laws.

Contact details

Deflamo AB
Västra kajen 8
374 31 Karlshamn
SWEDEN

Phone: +46 40-619 95 00
Email us: info@deflamo.com